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Automation

Across industries, companies are optimizing operations through automation and robotics. Our research illuminates the risks and opportunities.

Featured insights

The essential guide to agentic AI

Explore three essential components for scaling agentic AI and making it a performance engine for the business.

Secure by design, smarter with AI

Future-proof your security. Discover how to use secure-by-design principles and AI to redesign cyber resilience against modern threats.

Cut the cost of complexity with intelligent IT automation

Intelligent IT automation can slash technology costs and accelerate growth. But first organizations have to unravel complexity across the IT estate.

State of Salesforce 2025-2026

Explore three foundational pillars for turning Salesforce's agentic AI capabilities into tangible business value.

Agentic AI’s strategic ascent

Find out what happens when organizations don't just use agentic AI to do things better, but to do entirely new things in a new operating model.

Winning the silicon race: Three strategies to secure AI advantage

Skyrocketing demand for AI chips has created a scarcity market. Buyers are looking for ways to secure their supply—and boost chip performance.

From AI projects to profits: How agentic AI can sustain financial returns

Learn about AI's shift from disparate pilots to core transformation, with agentic AI workflows set to increase eightfold by 2026.

Orchestrating agentic AI for intelligent business operations

Learn how agentic AI is set to extend automation of business operations, elevating the workforce and expediting outcomes.

The ROI of AI-powered IT automation

Organizations leveraging advanced AI deployments in their IT functions are achieving significant benefits.

More Automation research and insights

The intuitive supply chain

Predict future disruptions and gain a competitive edge with the combined power of generative AI and cloud computing.

Turn IT into an investment portfolio

Explore three things CEOs need to know and three things they need to do now to apply generative AI to IT automation.

The CEO’s guide to generative AI: Procurement

Explore three things CEOs need to know and three things they need to do now to apply generative AI to procurement.

Efficiency gains are just the beginning

Explore three things CEOs need to know and three things they need to do now to apply generative AI to business process automation.

Seizing the AI and automation opportunity: The moment is now

This report investigates the potential of generative AI and automation and explores the practices of generative AI leaders.

The power of AI: Security

Organizations are using security AI and automation—and embedding security holistically across enterprises and ecosystems—to build cyber resilience.

How can IBM help you?

Intelligent Automation (will open in a new window)

Intelligent Automation

Automation has gone beyond creating simple efficiencies and cutting costs. It can create better experiences at speed, enhance employee productivity, streamline operations and build customer loyalty.

AI Consulting Services (will open in a new window)

AI Consulting Services

By creating intelligent workflows that utilize AI and data, organizations can enhance both employee and customer experiences.

Manufacturing Solutions (will open in a new window)

Manufacturing Solutions

Industry 4.0 optimizes your people, processes and equipment. IBM ushers in this new era by connecting siloed data, embedding intelligence and empowering workers.