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COO, CSCO/Operations and supply chain

Our insights illustrate how COOs and CSCOs are using AI to transform operations and supply chains, enabling smarter ecosystems and intelligent workflows that drive greater business value.

Featured insights

The essential guide to agentic AI

Explore three essential components for scaling agentic AI and making it a performance engine for the business.

Agentic AI’s strategic ascent

Find out what happens when organizations don't just use agentic AI to do things better, but to do entirely new things in a new operating model.

The intrepid COO: 5 strategies to shatter enterprise inertia

COOs must think strategically while executing realistically, leveraging agentic AI to create new operating models that drive growth amid disruption.

AI-powered productivity: Procurement

Learn how AI-fueled automation is reshaping the procurement source-to-pay workflow.

ERP meets AI: Fortune favors the bold

A look at how ERP platforms are underpinning enterprise-wide AI scaling—and better ROI—for organizations that make bold moves.

Orchestrating agentic AI for intelligent business operations

Learn how agentic AI is set to extend automation of business operations, elevating the workforce and expediting outcomes.

Scaling supply chain resilience: Agentic AI for autonomous operations

Agentic AI operating models for supply chains accelerate automation, boost efficiency, and help predict disruption with greater accuracy.

The intuitive supply chain

Predict future disruptions and gain a competitive edge with the combined power of generative AI and cloud computing.

The CEO’s guide to generative AI: Procurement

Explore three things CEOs need to know and three things they need to do now to apply generative AI to procurement.

More COO, CSCO/Operations and supply chain research and insights

AI at an inflection point: From pilots to production (will open in a new tab)

AI at an inflection point: From pilots to production

Think Circle summary on scaling agentic AI from pilots to enterprise impact across operations and the workforce.

Efficiency gains are just the beginning

Explore three things CEOs need to know and three things they need to do now to apply generative AI to business process automation.

All supply chains are digital

Explore how the relationship between cybersecurity and supply chain risk management shapes ecosystem-wide resilience. A report developed in collaboration with Microsoft.

From smart to genius—Navigating supply chains in the age of gen AI

This volume of supply chain Think Circle “greatest hits” spans everything from the virtualization mandate, resiliency, sustainability, digital intelligence, generative AI, and more.

The CEO’s guide to generative AI: Supply chain

Explore three things CEOs need to know and three things they need to do now to apply generative AI to supply chain.

Generative AI in supply chain

Hype or herald: Thinking through the role of generative AI in supply chains.

How can IBM help you?

Supply chain consulting services (will open in a new window)

Supply chain consulting services

Create the intuitive supply chain that shapes the future

Build smarter supply chains with AI and blockchain (will open in a new window)

Build smarter supply chains with AI and blockchain

Act with speed and confidence to mitigate disruptions and build resilient, sustainable supply chains.

IBM Supply Chain Intelligence Suite (will open in a new window)

IBM Supply Chain Intelligence Suite

Apply the power of artificial intelligence (AI) and the speed of automation to improve supply chain management, resiliency and sustainability.