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Research-driven insights to boost your business IQ

Who we are

Founded in 2002, the IBM Institute for Business Value (IBV) collaborates with industry professionals, leading-edge clients, academics, and a wide range of IBM consultants and subject matter experts around the world. Our global team is part of IBM Services.

We use data-driven research and expert analysis to deliver thought-provoking insights to business leaders about emerging trends, opportunities and challenges. Our thought leadership reports offer prescriptive recommendations to address the most pressing industry and marketplace challenges and opportunities that will determine future organizational success.

IBV thought leadership content: Sharing what we learn with business executives

In today’s dynamic and connected global marketplace, organizations need to welcome and enact the right sorts of change to stay competitive. Akin to “white papers,” our reports offer fact-based, strategic insights for business executives on critical public and private sector issues, and often explore performance data and other benchmarking measures. The IBV also produces shorter opinion-based pieces by eminent thought leaders on newsworthy business and related technology topics.

Our research portfolio of more than 300 fact-based studies is an essential tool to help drive decision making and reveal insights that offer business advantage. IBV reports address critical technology and business issues affecting organizations in more than 20 industries around the world.

The range of study topics includes C-suite perspectives, industry-specific and regional issues, as well as the technology impacts of artificial intelligence, cloud, blockchain, quantum computing,Digital Reinvention®, Technology and Security, the customer experience, Finance and Risk, Operations and Supply chain, and much more.

IBV benchmarking services: Comparing your performance against peers

In addition to our published research, the IBV also provides performance data and benchmarking that helps clients measure their current state and compare their performance against peers. Benchmarking services can be provided as part of a process transformation initiative or similar engagement. Our patented custom survey method and toolset enable us to provide meaningful and accurate comparisons of performance tailored to each client’s priorities.

IBV benchmarking analyzes business processes in six functional areas: Finance, Human capital, Information technology, Marketing and Sales, Product development and Supply chain. Do you know how your organization stands against the latest benchmarks for these functions?

Our open standard benchmarking database offers:

  • Data from more than 21,000 business entities in more than 70 countries
  • More than 1,000 performance metrics, supported by business practices
  • Coverage for all geographies and all industries
  • Numerous peer group types for comparisons

To learn more about our benchmarking services, email global.benchmarking@us.ibm.com.

Customize your experience on our website

Create an IBV account to save reports to your own “My profile” page for future reference, as well as to share immediately with others.

To set up an IBV account, hover over the small “head-and-shoulders” icon in the upper right corner of our IBV home page. Select “Log in/Register.” In the pop-up window that appears, select “Create an account.” In next pop-up window, enter the email address to serve as your site username. Choose a password in the “Password” field, then select the “Register” button. In the future, log-in again from the “head-and-shoulders” icon.

Connect with us

Follow the IBV on Twitter, join our LinkedIn group and subscribe to our YouTube channel. You can also find our content on the IBM Services Facebook and LinkedIn pages, and share your email address to subscribe to our monthly IdeaWatch newsletter.

For more information about the IBV and our research studies, send email to ibv@us.ibm.com.