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Mark Scapicchio

Content Director of Inbound and SEO for IBM.com

Mark Scapicchio is Content Director, Inbound and SEO for IBM.com. In this role, he directs a team of 20+ writers, creating informative, search-optimized content on artificial intelligence (AI) models, AI governance, data management and security, AIOps, IT automation, regulatory compliance, and more. A career journalist, editor, and copywriter working primarily in the IT and healthcare industries, he has authored/coauthored three books, contributed to numerous trade publications, and produced content for hundreds of print and digital advertising and marketing campaigns.


All articles by Mark Scapicchio

5 February 2025

Explainer

The impact of AI

AI has captured the media zeitgeist in recent years, especially since the release of OpenAI’s ChatGPT in 2022. But what has been the real-world impact so far?  

20 September 2024

Explainer

What is the Artificial Intelligence Act of the European Union (EU AI Act)?

The EU Artificial Intelligence Act (EU AI Act) governs development and use of artificial intelligence in the European Union.

9 September 2024

Explainer

What is digital transformation?

Digital transformation assesses an organization’s processes, products, operations and technology stack to enhance efficiency and get products to market faster.

17 June 2024

Explainer

What is deep learning?

Deep learning is a subset of machine learning that uses multilayered neural networks, to simulate the complex decision-making power of the human brain.

4 June 2024

Explainer

What is business process outsourcing (BPO)?

Business process outsourcing (BPO) is the practice of contracting an external service provider to fulfill a business function or process.