Consumer identity and access management (CIAM) solutions

Deliver engaging, modern and secure digital experiences for your customers, partners and citizens

Illustration featuring hands on computer keyboard, surrounded by geometric shapes, lock, credit card, check mark and representations of access authorization

Overview

Deliver a secure, low-friction experience

When customers access your online portal or partners want to collaborate, they expect a safe, frictionless digital experience.

With the potential for millions of consumer identities and billions of transactions, how can you collect, store and manage data to personalize interactions and still meet privacy standards? With IBM Security™ Verify CIAM solutions, you can deliver seamless, repeatable user experiences that build brand loyalty while reducing the security threat to the enterprise.


Building blocks of CIAM

Capture

Create simple, branded registration experiences and progressively obtain consumer data with consent to enhance personalized transactions.

Learn about consent management
Engage

Reauthenticate known users with multifactor authentication (MFA) or passwordless experiences like social login, using risk-adaptive approaches.

Learn about MFA
Manage

Allow users to self-service their profiles to instantly modify attributes, preferences and consent, and enable secure account recovery.

Learn about profile management
Administer

Manage millions of identities from many unauthoritative sources. Add new apps over time, set fraud prevention policies and integrate systems across the organization.

Learn about lifecycle management

Roles

Consumer IAM by role Curious to know how integrated IAM can impact your consumers and external users? Explore the experience of five groups: chief marketing officers, line-of-business managers, security and privacy officers, CIOs, and IAM administrators and developers. Explore the interactive white paper

CIAM market relevance

Take the next step

Want to learn more about CIAM?

More ways to explore CIAM EMA Research report on CIAM (13.4 MB) Consent management Verify product family What is IAM? What is zero trust?