Manage the tasks important to customer needs and success, using customer data to help exceed customer expectations
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Manage call center activities to meet customer needs and drive better business outcomes
Quickly build and deploy chatbots and virtual agents across a variety of channels including mobile devices, messaging platforms and robots
IBM Watson Assistant Health Benefits
IBM® Watson® Assistant for Health Benefits drives fast, dynamic and personalized interactions with your members, at scale.
Deliver the best possible brand experience by managing and improving every touchpoint with the customer
IBM Db2 Augmented Data Explorer
Get quick insights from your data without the technical know-how
Understand your customers better through data, reduce churn, and identify new potential relationships
Proactively establish patient cohorts among an entire patient population and deliver automated messaging campaigns to engage patients.
IBM Sterling Partner Engagement Manager
IBM Partner Engagement Manager enables efficient, automated trading partner onboarding, shortening processing times by up to 75 percent.
Understand how to serve customers better during the vital purchase interaction
Weather Company Operations Dashboard
Weather Company Operations Dashboard provides real-time and location-specific intelligence to help teams make better decisions to improve operational efficiency.
Airline Control System V2
IBM Airline Control System V2 (ALCS) is a software interface between application programs and the z/OS operating system
Understand how to improve customer service when customers need help or experience problems
IBM Technology Support Services - Cloud Data Center Support Services
IBM Cloud Data Center Support Services help you achieve high IT availability through predictive maintenance and virtualized and cloud infrastructure
Find out who your best customers are and how to keep them
IBM® Benefit Modeler is an online analytics solution that helps employers, health plans and benefits consultants evaluate a broad range of employee benefit plan types. Modeling results are customized to an organization’s specific healthcare needs.