How does IBM Watson Assistant for Industry work?

IBM® Watson™ Assistant for Industry provides a cloud-based framework for building cognitive consumer applications that can anticipate user needs, attitudes and aspirations to deliver personalized outcomes. Using cognitive tools, the solution offers a personalized, proactive and portable digital assistant that understands the user and their environment. It anticipates and responds to the needs of a user to provide a consistent experience across various form factors.

Voice-first

Uses IBM Watson to understand natural language and context, for an engaging user experience that can be embedded in many different form factors.

Proactive

Is able to initiate conversations at the right time and place, not just in response to individual commands.

Deep customer insights

Enables you to be in control of the entire customer experience, own the customer data and benefit from insights gained through deeper customer interactions.

IBM Watson Assistant for Industry

  • Conversational
  • Customizable
  • Private and secure
  • Personal
  • Proactive

Available on IBM Cloud

This product is available on IBM Cloud, an open source environment that helps you quickly and easily create, deploy, and manage applications on the cloud.

Learn more

Which option is right for you?

  • Devices


    The most common billing unit is an Entity ID, it represents a device within the cloud service such as a smart speaker.

  • Usage


    Alternatively, access to the digital assistant may be billed by usage. Digital Interactions represent a unique session within the cloud service.

See how it works

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