Feature spotlights

Establish notification policies

This software allows you to filter alerts to focus on critical issues and disregard distractions. You can classify alert filters based on frequency, incident type, severity, "x-in-y"-type scenarios and status. Then you can align experts and groups with alert classifications—and send notifications to several experts at once.

Track alerts

IBM Alert Notification is an easy-to-use, simple notification system that meets the increasing demand for agility and efficient collaboration among IT operations team members that use multiple monitoring tools. Use an alert viewer feature to prioritize notifications, perform actions and monitor notifications in near real time. You can track alerts from their receipt by the system through acknowledgment to resolution.

Alert staff quicker

IBM Alert Notification gives IT staff instant notification of alerts for issues in your IT operations environment, optimizing your business performance, increasing customer satisfaction and protecting revenue. Because IBM Alert Notification is provided as a service, the required server infrastructure is installed and managed by IBM, reducing your time-to-value and offering low-maintenance ownership.

Create groups

Divide staff based on administrative roles, application names, department names or other criteria, and store contact details of experts to be automatically notified of problems in their area of responsibility; escalate unacknowledged alerts after a set time period to the appropriate contact.

Technical details

Software requirements

Supported browsers include: Mozilla Firefox 38.6 ESR, Google Chrome 47.0, Internet Explorer 10 and Internet Explorer 11.

Supported operating systems (mobile application) include: iOS 8.3, iOS 9.1, iOS 9.2, iOS 9.2.1, Android 4.4.4, Android 5.1.1 and Android 6.0.1.

    Hardware requirements

    There are no hardware requirements for IBM Alert Notification.

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