Learn how Watson Assistant improved customer experience and lowered costs in this Forrester TEI report.

Overview

Impact of Watson Assistant

More accurate

14.7%

Proven up to 14.7% more accurate than competitive solutions in a recent published study.

Highly scalable

1000+

Handles thousands of concurrent phone calls to support even the most demanding customer care environments.

Pays for itself

337%

Delivers clear return on investment over 3 years according to Forrester TEI report.

Features of Watson Assistant

Customer care and telephone integrations with Watson Assistant

Connect to the customer service and contact center platforms you use every day.

Learn how Zendesk uses Watson Assistant
Learn how Zendesk uses  Watson Assistant
Learn how Intercom uses Watson Assistant
Learn how Avaya uses Watson Assistant
Learn how Genesys uses Watson Assistant
Learn how Cisco uses Watson Assistant

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