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Transform your talent management and enable your workforce with skilling opportunities, innovative and engaging technologies, and new ways of sustaining communication and collaboration in times of uncertainty and beyond

What are the strategies for closing the skills gap?

Traditional hiring and training are no longer the answers. Through research and analysis, we discovered certain skill development tactics that have a strong impact on closing the skills gap:

  • Make it personal — tailor career, skill, and learning development experiences uniquely to your employees' goals and interests
  • Turn up the transparency — place skills at the center of your people strategy and aim for deep visibility into the skills position across your enterprise
  • Look inside and out — adopt an open technology architecture and a set of partners able to take advantage of the latest advancements

How can AI accelerate innovation for HR?

The interplay between people and AI, also known as augmented intelligence, resets organizations' expectations for what they can do. Here are 3 examples of how AI can be used in HR:

  • AI-powered bots are now becoming trusted HR advisors to employees, freeing up their time to apply creativity and pursue high-value tasks
  • AI is assisting talent matching and enabling predictive workforce planning
  • HR leaders are using AI to make sense of data in context and light up new paths forward, turning decisions into iterative innovation

How do you create a resilient workforce for the future?

Pulling from IBM's own transformation experience, we help clients raise their virtual workforce maturity levels to better anticipate and embrace change by:

  • Utilizing existing technologies to virtually empower employees
  • Establishing a roadmap to transform HR to digital operations, enhancing employee engagement while reducing costs
  • Identifying continuous improvement opportunities associated with operating in a new normal
  • Understanding and applying lessons learned from recent experiences to create a dynamic workforce strategy and operating model

How we can help

Enhance employee engagement and productivity

Employees expect personalization, simplification, and self-service to help them stay engaged in changing work environments and to spend more time on value-add activities. We offer virtual employee experience design workshops to help you put your employees’ needs in focus and develop the solutions to effectively respond to them. Our AI tools and chatbots empower your workforce with added efficiency and transparency.

Reskill your workforce faster

Closing the skills gap starts with understanding the skills your organization has today and the skills it needs tomorrow. Then you must make the decision of what skills you want to build from within your organization and what skills you want to acquire from outside of it. We enable you to optimize workforce planning, talent management, and reskilling through an ecosystem of digital services, AI, and intelligent workflows.

Reimagine ways of working

Enabling virtual collaboration and agile decision making is critical to building and maintaining resiliency in today’s ever-changing world. We design and deliver new ways of working by translating your current business strategy into a digitally enabled and dynamic operating model. Our approach is grounded in real learnings and applies the latest cloud, AI, and automation solutions to improve the performance and value that HR delivers to your overall business.

What we do

HR Transformation

HR is the new engine of growth for the organization, helping attract and retain a diverse and highly skilled workforce that supports evolving business needs.

Talent Acquisition

Amplify your competitive advantage by hiring talent using advanced innovation and AI to unleash new sources of value across talent management.

Talent Development

Skills and experience are the new currency of competitive value and this requires organizations to build a culture of continuous learning.


Insights and intelligence by and for HR professionals

Smarter Business Review from IBM Services guides industry leaders on how to build and manage world-changing, AI-powered businesses in a multicloud world.

The talent and transformation blog series was created for forward-thinking HR professionals and features leading voices in the field on the top challenges and opportunities facing HR organizations today.

Related solutions

HR Shift to the Cloud

Apply the power of innovative cloud and AI technologies to reinvent HR.

Change Management

Develop a distinct, employee-centric approach to change management.

Intelligent Workflows

Harmonize your people and technology with intelligent workflows.

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Leverage the IBM Garage to brainstorm your talent management transformation 

IBM Garage™ is a bold, comprehensive approach to innovation and transformation that brings designers and developers together with your business and IT stakeholders to quickly create and scale new ideas that can dramatically impact your business.