Training on the IBM Phytel Remind appointment reminder system for phone, email, and text reminders. Includes information on Alert Notifications, Resend Notifications, Provider Change Request Form, and Opt Out.
Training manual includes the steps for using Remind. From start to finish, how to look for the status of calls in the system, how to identify calls with different status' and the appropriate workflows, how to opt patients out and to how to get support.
Training manual includes the steps for using IBM Phytel Coordinate. Includes the steps in setting up, customizing, saving, printing and planning appointments with a Visit Preparation view, creating worklists and sending patient campaigns.