Warranties and licences

Note: Some support links will lead to support pages in the US.


Machine warranties and licence information

An overview of IBM's Limited Warranty for Machines and licence agreements applicable to IBM Machines.

Warranty service upgrades and maintenance options

Information on warranty service upgrades and post-warranty maintenance services options.

Warranty lookup

Determine if your machine is in warranty and when the warranty expires.


Software licence agreements

Terms and conditions for IBM software programs licenced under the International Program Licence Agreement (IPLA) family of agreements.

Software Subscription and Support

An overview of IBM Software Subscription and Support available through the Passport Advantage and Passport Advantage Express offerings.

Software Subscripton and Support renewal

Information on why and how to renew Software Subscripton and Support on installed products before it expires.

Service requests

Open service requests

Open a service request for the ability to place and monitor hardware service requests electronically.

Personalised support

Visit My support (US) for fast access to your favourite features.

Administrative support

Administrative support