Table of contents

Industry accelerators

The industry accelerators that are provided by IBM are a set of artifacts that help you address common business issues.

Each accelerator includes a structured set of business terms. The glossaries provide the information architecture that you need to effectively analyze your data.

Most of the accelerators also include sample data science assets that you can use to accelerate your analysis. The assets include:
  • Sample data sets and schemas
  • Jupyter notebooks that you can use to cleanse and prepare the data, run machine learning algorithms, and score the resulting models
  • Sample dashboards to display the results interactively
  • API endpoints that you can call from other applications
Accelerator Description Includes data science assets
Contact Center Optimization

Improve the productivity of your customer contact center. This accelerator includes more than 95 business terms and enables you to effectively analyze the productivity of your contact center. Your data scientists can use the data associated with this glossary to discover patterns related to:

  • Agent productivity
  • Contact center usage

When you import the accelerator, the terms are added to your business glossary under the Contact Center Optimization category.

Industry: Cross-industry

 
Credit Card Fraud

Quickly detect credit card fraud to reduce financial losses and protect you and your customers. This accelerator includes more than 135 banking business terms and enables you to flag suspicious credit card activity to quickly identify credit card fraud.

Industry: Banking

 
Customer 360 Degree View

Get a complete picture of your customer base. This accelerator includes more than 70 business terms and enables you to gain insight into facets such as:

  • Customer segmentation
  • Credit risk
  • Loyalty
  • Social media sentiment

Industry: Cross-industry

 
Customer Attrition Prediction

Discover why your customers are leaving. This accelerator includes more than 100 business terms and a set of sample data science assets that enable you quickly identify customers who are likely to churn so that you can get to the root of the problem.

This accelerator replaces the Customer Churn Management accelerator, which included only business terms.

Industry: Banking

Customer Life Event Prediction

When you can see the future, you can plan ahead for the financial wellness of your client by reaching out with the right offer at the right time. This accelerator includes more than 100 business terms and a set of sample data science assets.

Industry: Banking

Customer Offer Affinity

Identify the right financial products and investment opportunities for new and existing clients. This accelerator includes more than 190 business terms and a set of sample data science assets to help you determine which offers will be most relevant to your clients.

Industry: Banking

Customer Segmentation

Easily differentiate between client segments by identifying patterns of behavior. Go beyond the traditional demographic markers, such as age, income, and gender, with an algorithm that identifies common behavioral patterns. This accelerator includes more than 100 business terms and a set of sample data science assets.

Industry: Banking

Intelligent Maintenance Prediction

Reduce your costs by scheduling maintenance at just the right time. Use predictive analytics and machine learning to optimize your maintenance schedule based on the costs that you will incur. This accelerator includes more than 100 business terms and a set of sample data science assets.

Industry: Telco

Loan Default Analysis

Identify potential credit risks in your loan portfolio. This accelerator includes more than 135 banking business terms and enables you to assess whether a loan is a safe bet or a big risk for credit exposure.

Industry: Banking

 
Streaming Analytics for Customer Life Event Prediction

Extend the Customer Life Event Prediction accelerator with streaming data. When you can see the future, you can plan ahead for the financial wellness of your client by reaching out with the right offer at the right time. And with streaming data, you can generate timely, actionable alerts. This accelerator includes more than 100 business terms and a set of data science assets.

Industry: Banking

Find the most up-to-date list of industry accelerators in the Cloud Pak for Data Community.