Gathering diagnostic information
You can gather diagnostic information to be sent to IBM® Support when a problem arises.
About this task
To gather diagnostic information, create and run a diagnostic job in the Cloud Pak for Data administration tool.
- Log in to the web client as an administrator.
- From the navigation menu, select .
- Click New diagnostics job.
- Specify the timeframe for which you want to gather diagnostic information by clicking the Gather diagnostics from the past menu.
- Under the Name column, select the services for which you want to gather diagnostic information.
- Click Start.
- When the job finishes, select it, click ..., and select from the
- To download a compressed file of the diagnostic information onto your computer, click Download ZIP.
- To duplicate the diagnostic job, click Duplicate job.
- To delete the job, click Delete diagnostic job.