Troubleshooting
Problem
In Sterling File Gateway if a zip file arrives and the routing template is configured to unzip it then the file fails with FG_0455 with an error of "Arrived File is now failed while Determining Routes with error message: Zip file is unreadable. Cause: java.util.zip.ZipException: invalid compression method."
Symptom
The file fails to route.
Error in filegateway.log
[2015-02-13 09:53:27.304] ERROR [1423839207304] Zip file is unreadable. Cause: java.util.zip.ZipException: invalid compression method.
[2015-02-13 09:53:27.305] ERRORDTL [1423839207304]com.sterlingcommerce.fg.exception.FileGatewayRouteException: Zip file is unreadable. Cause: java.util.zip.ZipException: invalid compression method.
at com.sterlingcommerce.fg.exception.FileGatewayRouteException.newZipUnreadable(FileGatewayRouteException.java:51)
at com.sterlingcommerce.fg.router.RouteIdentifier.extractZipEntry(RouteIdentifier.java:665)
at com.sterlingcommerce.fg.router.RouteIdentifier.crackOpenZip(RouteIdentifier.java:630)
at com.sterlingcommerce.fg.router.RouteIdentifier.getZipTOC(RouteIdentifier.java:601)
at com.sterlingcommerce.fg.router.RouteIdentifier.getMatches(RouteIdentifier.java:512)
at com.sterlingcommerce.fg.router.RouteIdentifier.findRoutePlansForChannel(RouteIdentifier.java:227)
at com.sterlingcommerce.fg.router.RouteIdentifier.findRoutePlans(RouteIdentifier.java:163)
at com.sterlingcommerce.fg.router.ArrivedFile.determineRoutes(ArrivedFile.java:544)
at com.sterlingcommerce.fg.router.ArrivedFile.startRoute(ArrivedFile.java:211)
at com.sterlingcommerce.fg.router.FileGatewayRouter.processRoute(FileGatewayRouter.java:136)
at com.sterlingcommerce.fg.services.FileGatewayRouteService.primitiveProcessData(FileGatewayRouteService.java:76)
at com.sterlingcommerce.fg.services.TransformingRouterService.processData(TransformingRouterService.java:79)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.invokeService(ActivityEngineHelper.java:1818)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.next(ActivityEngineHelper.java:362)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.doWork(WorkFlowQueueListener.java:442)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.run(WorkFlowQueueListener.java:236)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:197)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:184)
at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(wfTransporter.java:444)
at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Worker.run(BasicExecutor.java:508)
at java.lang.Thread.run(Thread.java:804)
Caused by: java.util.zip.ZipException: invalid compression method
at java.util.zip.ZipInputStream.read(ZipInputStream.java:235)
at java.io.FilterInputStream.read(FilterInputStream.java:118)
at com.sterlingcommerce.fg.router.RouteIdentifier.extractZipEntry(RouteIdentifier.java:656)
Log InLog in to view more of this document
Was this topic helpful?
Document Information
Modified date:
14 November 2019
UID
swg21698689