IBM Support

Your Favorite IBM Support Blogs Are Moving to A New Home

Your Favorite IBM Support Blogs Are Moving to A New Home

Last updated: December 18, 2019

Spend less time finding content and more time reading them.

We're excited to share with you that all technical blog posts from IBM Support will soon be converted into knowledge articles.

Here is a list of IBM Support blogs that have been converted:

  • Application Integration Middleware Support Blog
  • Business Service Management Blog
  • Jazz for Service Management Blog
  • Network and Service Assurance Blog
  • Application Performance Management Blog

Technical content from the above blogs has been converted into knowledge articles. You can search for these knowledge articles through the IBM Support Portal or the new IBM Support site.

How to search for knowledge articles on ibm.com

IBM Support Portal

  1. Go to the IBM Support Portal
  2. Type the information you’re looking for into the “Search support or find a product” box
  3. Click the magnifier icon to run the search
  4. Go to the bottom of the pop-up and click “View more search results”

New IBM Support site

  1. Go to the new IBM Support site
  2. Type the information you’re looking for into the “Search support” box
  3. Press the “ENTER” key on your keyboard to run the search

 

All non-technical blog posts from IBM Support will be housed in the IBM Support Insider, our new blogging platform where you can discover how we’re transforming your support experience with new programs, tools, and AI.

In addition to updates on your IBM Support experience, you’ll also find the following content in the IBM Support Insider:

  • Thought leadership
  • Events
  • Interviews

Looking for information from IBM Support is now that much easier with a single location for forums, cases, and now blog content.

Check us out often; we look forward to seeing you again soon!

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