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XQE-GEN-0002 An unexpected exception occurred: com.teradata.tdgss.jtdgss.TdgssManager (initialization failure): Nullpointer exception.

Troubleshooting


Problem

Testing Teredata JDBC connection with Cognos Analytics throws the following error 
XQE-GEN-0002 An unexpected exception occurred: com.teradata.tdgss.jtdgss.TdgssManager (initialization failure): Nullpointer exception.

Symptom

JDBC datasource connection fails

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"JDBC(DQM)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
01 May 2025

UID

ibm10884474