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XML parsing error: the xml document is not well-formed

Troubleshooting


Problem

Unable to start Upfront within Configuration Manager on UNIX. Error Message - C:< ***** ERROR: Parsing Upfront Package file XML parsing error: the xml document is not well-formed. Line: 6, col: 79, offset: 427.>

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Configuration Manager","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Configuration Manager 7.0;PowerPlay Enterprise Server 7.1;PowerPlay Enterprise Server 7.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"PowerPlay Enterprise Server","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

117835

Document Information

More support for:
IBM Cognos Series 7 PowerPlay

Software version:
Configuration Manager 7.0, PowerPlay Enterprise Server 7.1, PowerPlay Enterprise Server 7.3

Operating system(s):
HP-UX, Solaris, Windows

Document number:
110197

Modified date:
09 May 2025

UID

swg21337526

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