WSWS3228E: Error: Exception: java.net.SocketTimeoutException: Async operation timed out

Troubleshooting

Problem

WSWS3228E exception occurs in WebService client (JAX-RPC) when invoking WebService call and WebService provider is taking more than default timeout (300 secs) to process the request.

Symptom

Following exception is observed in client side. The exception will be found in the SystemOut.log or as a SOAPFault message.

HttpOutboundC 1 WSWS3228E: Error: Exception: java.net.SocketTimeoutException: Async operation timed out
at
com.ibm.ws.tcp.channel.impl.AioTCPReadRequestContextImpl.processSyncRead
Request(AioTCPReadRequestContextImpl.java:157)
at
com.ibm.ws.tcp.channel.impl.TCPReadRequestContextImpl.read(TCPReadReques
tContextImpl.java:109)
at
com.ibm.ws.http.channel.outbound.impl.HttpOutboundServiceContextImpl.par
seResponseMessageSync(HttpOutboundServiceContextImpl.java:1625)
at
com.ibm.ws.http.channel.outbound.impl.HttpOutboundServiceContextImpl.rea
dSyncResponse(HttpOutboundServiceContextImpl.java:695)
at
com.ibm.ws.http.channel.outbound.impl.HttpOutboundServiceContextImpl.sta
rtResponseReadSync(HttpOutboundServiceContextImpl.java:1743)
at
com.ibm.ws.http.channel.outbound.impl.HttpOutboundServiceContextImpl.fin
ishRequestMessage(HttpOutboundServiceContextImpl.java:1163)
at
com.ibm.ws.webservices.engine.transport.http.HttpOutboundChannelConnecti
on.sendSOAPRequest(HttpOutboundChannelConnection.java:366)
at
com.ibm.ws.webservices.engine.transport.http.HTTPSender.invoke(HTTPSende
r.java:606)
at
com.ibm.ws.webservices.engine.PivotHandlerWrapper.invoke(PivotHandlerWra
pper.java:262)
at
com.ibm.ws.webservices.engine.PivotHandlerWrapper.invoke(PivotHandlerWra
pper.java:262)
at
com.ibm.ws.webservices.engine.WebServicesEngine.invoke(WebServicesEngine
.java:336)
at
com.ibm.ws.webservices.engine.client.Connection.invokeEngine(Connection.
java:936)

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web Services (for example: SOAP or UDDI or WSGW or WSIF)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"8.5;8.0;7.0","Edition":"Base;Developer;Express;Network Deployment;Single Server","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
WebSphere Application Server

Software version:
8.5, 8.0, 7.0

Operating system(s):
AIX, HP-UX, IBM i, Linux, Solaris, Windows, z/OS

Document number:
460779

Modified date:
03 March 2025

UID

swg21568332

IBM Support

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