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Wrong information about limitation in the Attachments 2.1 package documentation

Troubleshooting


Problem

The IBM Rational ClearQuest Attachments Package 2.1 Administrator's Guide has wrong information in Chapter 6 regarding file size name.

Symptom

The documentation states that there is a limitation of 50 bytes or characters in the file size name when attaching a file and the FTP server is not running.

"When the FTP server is not running, there is 50-character limitation on the length of attached file name and description for the file. As a result, the file name or the description may be truncated."

Cause

This is a documentation defect. The information about the limitation is wrong.

Resolving The Problem

The limitation for a file with a name longer than 50 bytes or characters exists regardless of whether the FTP server is running or not. It is not possible to attach a file with size name longer than 50 bytes or characters. See RFE RATLC00706485 for more information on a request to change this limitation.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Designer - Packages","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1.2;7.1.2.1;7.1.2.2;7.1.2.3;7.1.2.4;7.1.2.5;7.1.2.6;7.1.2.7;8.0;8.0.0.1;8.0.0.2;8.0.0.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21609225

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