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WINSCP not connecting when SFTP Adapter is set to SCP mode.

Troubleshooting


Problem

WINSCP not connecting when SFTP Adapter is set to SCP mode.

Symptom

WINSCP not connecting when SFTP Adapter is set to SCP mode.

Error Message

Log SCP

. 2010-03-09 14:33:35.330 Prompt (5, SSH server: password, Using keyboard-interactive authentication.
. 2010-03-09 14:33:35.330 Enter password for jochem, Password:)
. 2010-03-09 14:33:35.330 Using stored password.
. 2010-03-09 14:33:35.350 Access granted
. 2010-03-09 14:33:35.350 Opened channel for session
. 2010-03-09 14:33:35.470 Server refused to start a shell/command
* 2010-03-09 14:33:35.470 (ESshFatal) Server refused to start a shell/command
* 2010-03-09 14:33:35.470 Authentication log (see session log for details):
* 2010-03-09 14:33:35.470 Using username "jochem".
* 2010-03-09 14:33:35.470
* 2010-03-09 14:33:35.470 Authentication failed.

SFTP.log

DEBUG 000000000000 GLOBAL_SCOPE SSHSCIAccessManager.getRequiredAuthentications(b[],S) string=jochem
[2010-03-09 14:50:44.439] DEBUG 000000000000 GLOBAL_SCOPE SSHSCIAccessManager.canOpenChannel(b[],S,C) username=jochem channel=[com.maverick.sshd.UnsupportedSession@777205]
[2010-03-09 14:50:44.642] DEBUG 000000000000 GLOBAL_SCOPE SSHSCIAccessManager.canStartShell(b[],S) username=jochem
[2010-03-09 14:50:44.642] DEBUG 000000000000 GLOBAL_SCOPE SSHSCIAuthenticationProvider.logoffUser(b[],S,SA) entered with user[jochem].
[2010-03-09 14:50:44.642] ALL 000000000000 GLOBAL_SCOPE AUDIT: User [jochem] logged off.


In sftpcommon.log

I see

14:52:25.049] INFO 000000000000 GLOBAL_SCOPE ** MAVERICK SSHD ** Access Mananger has denied jochem from starting a shell
[2010-03-09 14:52:25.049] INFO 000000000000 GLOBAL_SCOPE ** MAVERICK SSHD ** SHELL_SESSION_STARTED|
SESSION_ID = [B@d0a6a9
[2010-03-09 14:52:25.049] INFO 000000000000 GLOBAL_SCOPE ** MAVERICK SSHD ** Shell failed
[2010-03-09 14:52:25.049] INFO 000000000000 GLOBAL_SCOPE ** MAVERICK SSHD ** Posting message com.maverick.sshd.Channel$_F to queue
 

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

NFX8546

Document Information

Modified date:
26 November 2019

UID

swg21556890

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