IBM Support

Windows unzip prompts for password trying to unzip disk image

Troubleshooting


Problem

If you download a disk image file from Passport Advanatage or Extreme Leverage download sites onto a Windows Platform such as Windows XP or Server 2003 and use the native unzip utility to unzip the file the unzip will pause with a prompt for a password on a file or directory within the compressed file. This prevents the succesful completion of the unzip process. Selecting Cancel on the prompt will allow the unzip to proceed, but some files may be missing in the resulting unzip folder which may affect the installation of products contained in the unzipped install files.

Symptom

The unzip pauses with a prompt for a password for a file or directory within the zip file.

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;6.1;6.0","Edition":"Advanced;Base;Developer;Enterprise;Express;Feature Pack for EJB 3.0;Feature Pack for SCA;Feature Pack for Web 2.0;Feature Pack for Web Services;Network Deployment;Single Server;WebSphere Business Integration Server Foundation","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
03 March 2025

UID

swg21378370

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