Troubleshooting
Problem
User launches Controller client. User chooses database. User receives a 'Windows Security' message.
Symptom
Windows Security
I want to complete this action by entering my credentials on the authentic Windows logon screen
I don't want to complete this action
If the end user clicks 'I want to complete this action by entering my credentials...' then they will then receive a message similar to this:
Press 'CTRL - ALT - DEL' and enter your Windows credentials.
[TIP: If working inside a remote session, type 'CTRL - ALT - END' instead].
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
08 May 2025
UID
swg21987452