IBM Support

Windows scan failing

Troubleshooting


Problem

Window's target scan is failing due to wrong wmi version

Symptom

Getting the following error in the logs:

Getting error:
2013-02-20 15:59:45,476 DiscoverManager [DiscoverWorker-21]
SessionSensor-30.xx.xxx.xx-[445,135,22]-#1 ERROR anchor.AnchorClient -
CTJTD2108E The error, CTJTD2120E An error has occurred in the discovery
process.:CTJTP1163E The following WMI session and SSH sessions cannot be
established (WMI: WMI provider file TaddmWmi.dll version could not be
determined (Invalid namespace), and we have already tried to autodeploy
and restart WMI; SSH: CTJTP1190E The server did not complete the
authorization process. )., occurred for the following remote server:
30.xxx.xx.xx

[{"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21626703

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