IBM Support

Windows Installer error 1607: Unable to install InstallShield Scripting Runtime.

Troubleshooting


Problem

When attempting to install Analyst the following error occurs: [

Windows Installer error 1607: Unable to install InstallShield Scripting Runtime.
] This has been reported on Windows 2000 and Windows XP Professional Edition.
[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Impromptu","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Impromptu 7.3;Impromptu Web Reports 7.3;Planning - Analyst 7.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Impromptu Web Reports","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Analyst","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1002609

Document Information

More support for:
IBM Cognos Series 7 PowerPlay

Software version:
Impromptu 7.3, Impromptu Web Reports 7.3, Planning - Analyst 7.1

Operating system(s):
Windows

Document number:
113387

Modified date:
09 May 2025

UID

swg21349609

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