IBM Support

Windows installer error 1603

Troubleshooting


Problem

Gets the following error message when installing SPSS 15: "1603: Error installing Windows installer engine. A file which needs to be replaced may be held in use. Close all applications and try again." Browsing the cd and installing that way gave the same error message. It is a site license for 2 users, both machines get the same error, but they have exactly the same setup.

Resolving The Problem

There might be permission issues with the following keys:

HKEY_LOCAL_MACHINE\Software\Classes\Interface\{70778FE0-F6F6-11D1-9C09-0060975001E5}.
HKEY_LOCAL_MACHINE\Software\Classes\.aif\OpenWithProgids.

Please grant permissions to these keys and try installing again

[{"Product":{"code":"SS6A5A","label":"IBM SPSS SamplePower"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Historical Number

69027

Document Information

Modified date:
16 June 2018

UID

swg21478333