Troubleshooting
Problem
User opens a Controller function (for example 'Transfer - External Data - Import from Flat Files') which allows the user to browse for a file. User browses to their local hard drive (for example their laptop's C: drive). User receives an error message.
Symptom
Network Error
Windows cannot access \\Client\C$
You do not have permission to access \\Client\C$. Contact your network administrator to request access
[{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
12 October 2021
UID
swg21982999