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How can I fix 'Connection cannot be established' errors caused by TCP/IP socket TIME_WAIT limits on Windows and Linux when using IBM Content Manager OnDemand?

Question & Answer


Question

You might encounter a "Connection cannot be established" message on the Windows® or Linux operating system on systems that are running the Content Manager OnDemand batch system administration program (ARSXML) and communicating with Content Manager OnDemand servers. The same problem can also occur when loading a large number of documents or when using the OnDemand Web Enablement Kit (ODWEK) API during the search and retrieve operations.

[{"Product":{"code":"SSEPCD","label":"Content Manager OnDemand for Multiplatforms"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"XML","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.5;9.0;8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
10 June 2026

UID

swg21267490