Troubleshooting
Problem
IBM Spectrum Protect for Windows Requirements and Support
Resolving The Problem
IBM Spectrum Protect for Windows® Server and Storage Agent
Minimum Hardware and Software Requirements
Tip: The product now known as IBM Spectrum Protect™ was named IBM Tivoli® Storage Manager (TSM) in releases earlier than Version 7.1.3. To learn more about the rebranding transition, see http://www.ibm.com/support/docview.wss?uid=swg21963634.
Note: This document describes system requirements for IBM Spectrum Protect 8.1.12 and earlier. Links to system requirements for more recent IBM Spectrum Protect server levels can be found here.
Versions that have reached End of Support:
Versions that have reached End of Support:
- IBM Spectrum Protect 7.1
- IBM Tivoli Storage Manager 6.3
- IBM Tivoli Storage Manager 6.2
- IBM Tivoli Storage Manager 6.1
- IBM Tivoli Storage Manager 5.5
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IBM Spectrum Protect Version 8.1
Minimum Hardware Requirements |
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Hardware
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An AMD64 or Intel EMT-64 processor |
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Disk Space
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The following minimum values for disk space:
Significant additional disk space is required for database and log files. The size of the database depends on the number of client files to be stored and the method by which the server manages them. The default active log space is 16 GB, the minimum that is needed for most workloads and configurations. When you create the active log, you need at least 64 GB in size to run replication. If replication and data deduplication are both being used, create an active log of 128 GB in size. Allocate at least three times the default active log space for the archive log (48 GB). Ensure that you have sufficient resources if you are using data deduplication or expect a heavy client workload. You must format the disk device to have a disk sector size of 512 bytes. For optimal performance and to facilitate I/O, specify at least two equally sized containers or Logical Unit Numbers (LUNs) for the database. In addition, each active log and archive log should have its own container or LUN. Ensure that you see the capacity planning section for more details about disk space. |
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Memory
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The following are the minimum system memory requirements for servers with databases up to 500 GB, with daily ingestion of no more than 200 GB per day:
For more specific memory requirements for larger databases and higher ingestion capability, see the IBM Spectrum Protect server memory tuning table. For more specific memory requirements see the IBM Spectrum Protect Blueprint. |
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IBM Spectrum Protect Version 8.1
Minimum Software Requirements |
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Operating System
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One of the following operating systems:
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Communication Protocol
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At least one of the following communication protocols (installed by default with the current Windows operating systems):
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Device Drivers
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The IBM Spectrum Protect passthru device driver that is required for non-IBM® drives and tape libraries. The Windows native device driver is recommended for tape drives and tape libraries. Otherwise, the IBM Spectrum Protect kernel device driver can be used.
For the IBM 3590, 3592, or the Ultrium tape library or drives, the IBM device drivers are required. Install the most current device drivers. You can locate IBM driver packages at Fix Central. Configure the device drivers before you use the server with tape devices. |
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Other
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Windows 2012, Windows 2012 R2, Windows 2016, and Windows 2019 require that .NET Framework 4.5 is installed and enabled.
The following User Account Control policies must be disabled:
To authenticate IBM Spectrum Protect users with a Lightweight Directory Access Protocol (LDAP) server, you must use one of the following directory servers:
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IBM Spectrum Protect Version 7.1 has reached End of Support (EOS)
Minimum Software and Hardware Requirements |
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Hardware
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An AMD64 or Intel EMT-64 processor |
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Disk Space
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The following minimum values for disk space:
Significant additional disk space is required for database and log files. The size of the database depends on the number of client files to be stored and the method by which the server manages them. The default active log space is 16 GB, the minimum that is needed for most workloads and configurations. Allocate at least three times the active log space for the archive log (48 GB). Ensure that you have sufficient resources if you are using data deduplication or expect a heavy client workload. You must format the disk device to have a disk sector size of 512 bytes. For optimal performance and to facilitate I/O, specify at least two equally sized containers or Logical Unit Numbers (LUNs) for the database. See Optimizing Performance for more information about the configuration of directories for the database. In addition, each active log and archive log should have its own container or LUN. Ensure that you see the capacity planning section for more details about disk space. |
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Memory
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The following minimum values for memory:
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Operating system
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One of the following operating systems:
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Communication protocol
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At least one of the following communication protocols (installed by default with the current Windows operating systems):
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Device drivers
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The Spectrum Protect passthru device driver that is required for non-IBM® drives and tape libraries. The Windows native device driver is recommended for tape drives and tape libraries. Otherwise, the Spectrum Protect kernel device driver can be used.
For the IBM 3590, 3592, or the Ultrium tape library or drives, the IBM device drivers are required. Install the most current device drivers. You can locate IBM driver packages at the Fix Central website: http://www.ibm.com/support/fixcentral/. Configure the device drivers before you use the Spectrum Protect server with tape devices. |
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Other software
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Windows 2012 and Windows 2012 R2 requires that .NET Framework 4.5 is installed and enabled.
The following User Account Control policies must be disabled:
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IBM Tivoli Storage Manager Version 6.3 has reached End of Support (EOS).
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Hardware
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An AMD64 or Intel EMT-64 processor |
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Disk Space
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Significant additional disk space is required for database and log files. The size of the database depends on the number of client files to be stored and the method by which the server manages them. The default active log space is 16 GB, the minimum that is needed for most workloads and configurations. Allocate at least three times the active log space for the archive log (48 GB). Ensure that you have sufficient resources if you are using deduplication or expect a heavy client workload. You must format the disk device to have a disk sector size of 512 bytes. For optimal performance and to facilitate I/O, specify at least four separate directories or Logical Unit Numbers (LUNs) to be used by the database and logs. By making these specifications, I/O is balanced across multiple directories or mounts. Ensure that you see the capacity planning section for more details about disk space. |
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Memory
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64-bit Windows systems
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Operating System
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Server One of the following operating systems:
Storage Agent One of the following operating systems:
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Communication Protocol
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At least one of the following communication protocols (installed by default with the current Windows operating systems):
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Additional Requirements
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A web browser to retrieve an online installation package. The following browsers are supported:
Your browser must support the server code page. If your browser does not support the server code page, the windows might be unreadable. If your browser meets these requirements but does not correctly display an IBM Tivoli Storage Manager web-based interface, consider using a different browser. __________________________________ The Windows system functions, such as Device Manager, are supported on the 64-bit IBM Tivoli Storage Manager Console. Normal Windows system functions are available for the 64-bit server using the Manage Computer function of the Windows system. |
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IBM Tivoli Storage Manager Version 6.2 has reached End of Support (EOS)
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Hardware
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Intel® Pentium® compatible processor or multiprocessor-based computer. |
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Disk space
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Significant additional disk space is required for database and log files. The size of the database depends on the number of client files to be stored and the method by which the server manages them. The default active log space is 16 GB, the minimum that is needed for most workloads and configurations. Allocate at least three times the active log space for the archive log (48 GB). Ensure that you have sufficient resources if you are using deduplication or expect a heavy client workload. You must format the disk device to have a disk sector size of 512 bytes. For optimal performance and to facilitate I/O, specify at least four separate directories or Logical Unit Numbers (LUNs) to be used by the database and logs. This allows I/O to be balanced across multiple directories or mounts. |
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Memory
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Recommended and minimum memory requirements and minimum space requirements to run: 64-bit Windows systems Recommended memory:
Also consider: · Large production servers may require more than the recommended amount of memory. · If you plan to run multiple instances, each instance requires the memory listed for one server. Multiply the memory for one server by the number of instances planned for the system. Minimum memory: 4 GB for small production servers. A server is considered to be small if it has the following characteristics: · It does not use storage pool deduplication. · It supports only a small number of clients, or the nightly backup data transferred is 100 GB or less. · It is used only as a library manager. · On a machine having only 4 GB of RAM, only a single server is being run. For more details about deduplication, search the keyword deduplication. 32-bit Windows systems: Recommended memory: 8 GB Minimum memory: 4 GB for small production servers (A server is considered to be small if it has the following characteristics: · It supports only a small number of clients, or the nightly backup data transferred is 100 GB or less. · It is used only as a library manager. · On a machine having only 4 GB of RAM, only a single server is being run. ) · Deduplication is not supported. · Running more than one server instance on a system is not supported. · Might not be appropriate for all workloads because of real memory limitations, for example, hundreds of clients assigned to one server. Or, fewer clients with a heavier data workload (hundreds in gigabytes or greater than one terabyte per 24-hour backup cycle). · Large production servers may require more than the recommended amount of memory. Additional information to consider: If the intention is to run with less than the recommended amount of memory, it is further suggested that this configuration be tested under those circumstances to determine that this will support the intended workload in this particular environment. Or if V6.1 servers are already implemented in these less then recommended memory environments, that would also provide a proof point that this may be suitable for these particular environments. |
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Operating System
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One of the following operating systems, however, some functionality is not available on the 32-bit systems. Check the system memory requirements for more details.
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Communication Protocol
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At least one of the following communication protocols (installed by default with the current Windows operating systems):
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Additional Requirements
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The Windows system functions, such as Device Manager, are supported on the 64-bit Tivoli Storage Manager Console. Normal Windows system functions are available for both the 32-bit and 64-bit server using the Manage Computer function of the Windows system. Web Browser: A Web browser to log in and use the console. The Web browser can be installed on the same or a separate system. The following browsers are supported:
Your browser must support the server code page. If your browser does not support the server code page, the windows might be unreadable. If your browser meets these requirements but does not correctly display an IBM Tivoli Storage Manager Web-based interface, consider trying a different browser.
System functions: The Windows system functions, such as Device Manager, are supported on the 64-bit IBM Tivoli Storage Manager Console. Normal Windows system functions are available for both the 32-bit and 64-bit server using the Manage Computer function of the Windows system. |
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IBM Tivoli Storage Manager Version 6.1 has reached End of Support (EOS)
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Hardware
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Intel® Pentium® compatible processor or multiprocessor-based computer.
Additional Note: IBM Tivoli Storage Manager supports Microsoft Cluster Service |
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Disk Space
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- You need additional disk space for database logging, depending on your product usage requirements. The server is installed in the C:\ drive and the database and logs can be installed in another drive. You must format the disk device to have a disk sector size of 512 bytes. - For optimal performance and to facilitate I/O, specify at least four separate directories or Logical Unit Numbers (LUNs) to be used by the database and logs. This allows I/O to be balanced across multiple directories or mounts. |
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Memory
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Recommended and minimum memory requirements to run 64-bit Windows systems Minimum memory: 2 GB (A minimum of 4 GB on production servers) Recommended memory:
Also consider: · Large production servers may require more than the recommended amount of memory. · If you plan to run multiple instances, each instance requires the memory listed for one server. Multiply the memory for one server by the number of instances planned for the system. For more details about deduplication, search the keyword deduplication. 32-bit Windows systems: 2 GB (A minimum of 4 GB on production servers) Recommended memory: 8 GB · Deduplication is not recommended. · Running more than one server instance on a system is not recommended. · Might not be appropriate for all workloads because of real memory limitations, for example, hundreds of clients assigned to one server. Or, fewer clients with a heavier data workload (hundreds in gigabytes or greater than one terabyte per 24-hour backup cycle). · Large production servers may require more than the recommended amount of memory. |
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Operating System
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One of the following:
Note:
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Communication Protocol
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One of the following:
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Additional Requirements
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To use a storage device such as a tape drive, an optical drive, or a library on Windows 2008, Microsoft hot fix 953390 is required. |
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IBM Tivoli Storage Manager Version 5.5 has reached End of Support (EOS)
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Hardware
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One of the following:
IBM Tivoli Storage Manager supports Microsoft Cluster Service |
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Disk Space
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110 MB (The minimum memory requirement is for Tivoli Storage Manager. If your version of Windows has a higher minimum requirement, that should take precedence.) You must format the disk device to have a disk sector size of 512 bytes. |
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Memory
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256 MB |
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Operating System
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One of the following:
Note:
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Communication Protocol
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One of the following:
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Additional Requirements
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None. |
Related Information
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Document Information
Modified date:
16 April 2022
UID
swg21064234