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WinCollect Stand-alone Patch Installer: How to install the Microsoft .NET 3.5 framework

Troubleshooting


Problem

The WinCollect Stand-alone Patch Installer contains a user interface that requires Microsoft .NET 3.5. This technical note provides information on how to install/enable the .NET 3.5 framework for different Microsoft operating systems.

Symptom

If the WinCollect Configuration Console does not display properly, administrators should verify that .NET 3.5 is installed on the local Windows system. For most operating systems, the .NET 3.5 framework is included, but not installed locally by default. In older operating systems, administrators might be required to install the .NET 3.5 framework.

Cause

Administrators who want to install the WinCollect Configuration Console user interface that is bundled with the WinCollect Stand-alone Patch Installer must have the Microsoft's.NET 3.5 framework installed. If the .NET 3.5 framework is not installed or enabled as a Windows feature, the following error is displayed during installation:

 

Diagnosing The Problem

 

Useful information:

For more recent operating systems:
Most administrators are likely running versions of a Microsoft operating system where the .NET 3.5 framework is present, but must be installed using the Windows feature interface.


For Windows Server 2012
  1. In Server Manager, click Manage and then select Add Roles and Features to start the Add Roles and Features Wizard.
  2. On the Select installation type screen, select Role-based or feature-based installation.
  3. Select the target server.
  4. On the Select features screen, select .Net Framework 3.5 (includes .NET 2.0 and 3.0).
  6. Click Install.


For Windows Server 2008
  1. Click Start > Administrative Tools > Server Manager.
  2. In the Server Manager interface, click Features to display all the installed Features for Windows 2008.
  3. Verify that .NET Framework 3.5 is selected.



For Windows 7
  1. Click Start > Control Panel > Programs and Features.
  2. Click Turn Windows features on or off.
  3. Verify that .NET Framework 3.5 is selected.

For Windows 8
  1. Swipe in from the right edge of the screen to display the menu and select Search.
  2. Type Control Panel in the search field.
  3. Click Programs and Features.
  4. Click Turn Windows features on or off.
  5. Verify that .NET Framework 3.5 is selected.



For older operating systems, such as Windows XP:
Administrators with hosts running older operating system might be required to install the .NET 3.5 Framework. Administrators can verify if the .NET framework is installed by reviewing the information in the useful links section.

If the .NET 3.5 framework is not installed on an older operating system, Microsoft makes the software download available at the following location: http://www.microsoft.com/en-us/download/details.aspx?id=21.




 

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Document Information

Modified date:
01 April 2020

UID

swg21701063

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