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WinCollect: The configuration server registration failed with response code 0x80000003

Troubleshooting


Problem

This error relates to either a mismatch, or missing certificate issue between the Windows Server and the QRadar appliance.

Symptom

WinCollect Server system log will display this error:


The configuration server registration failed with response code 0x80000003 (The certificate presented by the configuration server was either missing or its chain was not validated/trusted); will try again later.

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WinCollect","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.2","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21973645