Question & Answer
Question
Why is the IBM Product Recommendations Rest API call returning an "Error: null" value.
Answer
This error is only returned where no configuration can be found for any of the parameters specified in the API URL.
Provided you have set your Client ID, Zone ID and Target ID correctly via the REST API URL and they correspond with the settings defined in the IBM Product Recommendations UI,?
then the issue may be that the Production environment is not set correctly in the API URL call.
For instance, if your Production envionemnt is hosted on the German datacenter, you will need to modify the REST API call as follows:
http://recs.de.coremetrics.com/iorequest/restapi?cm_cid=xxxxxxxx&cm_zon…)
If however, you recieve this error message and your Production environemnt is not hosted on the German datacentre, please contact IBM Digital Analytics support for further assistance.
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Document Information
More support for:
IBM Digital Analytics
Software version:
All Versions
Document number:
773049
Modified date:
08 December 2018
UID
ibm10773049