Question & Answer
Question
Why does IE8 appear as IE 7 in the HTTP_USER_AGENT string. What is wrong?
Answer
Contents
Question
Why does IE8 appear as IE 7 in the HTTP_USER_AGENT string.? What is wrong?
Answer
Question
Why does IE8 appear as IE 7 in the HTTP_USER_AGENT string.? What is wrong?
Answer
Due to compatibility mode offered by Internet Explorer (IE) often the browser agent is modified to reflect a different value.? As Tealeaf reporting is subject to the raw data supplied by the browser this might skew your browser related metrics.? At this time there is no solution and none is anticipated unless the browser agent value is eventually expanded to provide unique information that would distinguish from IE 7.
Article Reference
00001161
Applies to version(s):? 7.2
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[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSERNK","label":"Tealeaf Customer Experience"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
08 December 2018
UID
ibm10776975