IBM Support

Why is the channel status not RUNNING after issuing START CHANNEL command on an IBM MQ receiver or server-connection channel

Troubleshooting


Problem

You START an IBM MQ receiver (RCVR) or a server-connection (SVRCONN) channel.
So far, there channel is not being used yet.
You expect that the STATUS of the channel to be RUNNING, however you notice:
- In MQ Explorer, the server-connection or receiver channel is shown as "Inactive"
- In runmqsc, the command DISPLAY CHSTATUS indicates that the channel cannot be found, that is, the channel is not active nor is stopped.
.
You look at the error logs for the queue manager and you do not see any errors.

 

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z00000008N4AAI","label":"Connectivity"}],"ARM Case Number":"TS014307353","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSKM59","label":"IBM MQ for HPE NonStop"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
28 April 2025

UID

swg21667353

Page Feedback