Question & Answer
Question
When sending emails, the default sender email ID defined in Cognos Configuration is not used. Instead, it uses the ID of the person who schedules the report.
Answer
Run as owner does not mean that the report will be run using the owner’s credential but simply that the owner’s identity will be used to access the data source that the report is using. The agent itself is still run using the current user’s credential and will therefore pick up that user’s preferences which includes their email address.
This means that as long as the user that modifies the schedule or sends a report via email does not have an email address associated with their profile, the default sender from IBM Cognos Configuration will be used. If the user modifying the schedule or sending the report via email has an email address associated with their profile, this email address will be used.
If a report is run as owner (and the user who executes the report with this option isn’t the owner) the credentials of the owner will be used but the sender will be the email address of the user who executed the report or modified the schedule. If there is not an associated email address, the default one will be used.
In Cognos Analytics 11, to check if a user has an email address assigned to their account you should firstly click on their name in the top right hand corner of the Cognos ‘Welcome’ dashboard. After clicking the ‘My preferences’ option followed by the ‘Personal’ tab, the email address will appear if one has been assigned. If it hasn’t been assigned, any reports or schedules that are executed by that user will use the default sender email address from IBM Cognos Configuration.
To set up a default email sender, open IBM Cognos Configuration and under the Notification option, enter the Account and password section with your credentials followed by the ‘Default sender’ email address before restarting the service.
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Document Information
Modified date:
16 March 2023
UID
ibm16963914