IBM understands that it is extremely important that your software operating environment be productive and available.
IBM WebSphere Process Server and IBM WebSphere Enterprise Service Bus has met these expectations and requirements extremely well. This has been the result of a significant investment in testing to confirm the best operating environments for these products related. IBM has shared this information with customers in the form of a Supported Product list, which states the versions of dependent products that IBM believes work well with WebSphere Process Server and WebSphere Enterprise Service Bus to help deliver the promised performance.
However, IBM understands that because of technical or other business reasons, customers wanting to take advantage of these products functionality might not be able to immediately migrate to one of the configurations listed on the Supported Products list. Even though IBM continues to expand the testing of current and new configurations, it is not commercially practical to test every combination of products that customers might want to configure. The attached WPSWESB_SupportStmt.pdf file clarifies the level of product and customer technical support you can expect if you must use a product configuration that is not defined on the Supported Product list, as well as when you are using a configuration that is on the Supported Products list.
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17 June 2018