Troubleshooting
Problem
A DataPower best practice when configuring services or protocol handlers is to specify a port with a value of less than 10000, or to consider use of the Ephemeral Port Starting Point setting available in DataPower version 5 firmware.
Symptom
A port conflict occurs when a service, protocol handler, domain, or the appliance is restarted or disabled and then enabled. If a port conflict occurs, you will see an error message in the logs such as:
[my_domain][mgmt][error] xxxx(handler_name): trans(ttt): Operation state transition to up failed
[my_domain][mgmt][error] xxxx(handler_name): trans(ttt): Failed to install on port
[my_domain][mgmt][error] xxxx(handler_name): trans(ttt): Protocol Handler failed to go active
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Document Information
Modified date:
08 June 2021
UID
swg21427424