Troubleshooting
Problem
After restarting WebSphere Application Server (WAS), the messaging engine fails to start and throws the following error: CWSIS0002E: The messaging engine encountered an exception while starting. Exception: com.ibm.ws.sib.msgstore.PersistenceException:CWSIS1501E: The data source has produced an unexpected exception: java.sql.SQLException: ORA-28000: the account is locked DSRA0010E: SQL State = 99999, Error Code = 28,000
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5.5;8.0;7.0"}]
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Document Information
Modified date:
11 September 2025
UID
swg21610676