Troubleshooting
Problem
Java Client SystemOut.Log error: JMSWMQ0018: Failed to connect to queue manager <QUEUE MANAGER NAME> with connection mode ‘Client’ and host name <HOST NAME>
Unique Java Identifier: javax.net.ssl.SSLHandshakeException[No appropriate protocol, may be no appropriate cipher suite specified or protocols are deactivated
Java Stack Includes:
JMSWMQ0018: Failed to connect to queue manager <QUEUE MANAGER NAME> with connection mode ‘Client’ and host name <HOST NAME>
Stack includes:
Caused by: com.ibm.mq.MQException: JMSCMQ0001: WebSphere MQ call failed with compcode '2' ('MQCC_FAILED') reason '2397' ('MQRC_JSSE_ERROR').
at com.ibm.msg.client.wmq.common.internal.Reason.createException(Reason.java:204)
... 66 more
Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=2397;AMQ9204: Connection to host '<HOST NAME> rejected. [1=com.ibm.mq.jmqi.JmqiException[CC=2;RC=2397;AMQ9771: SSL handshake failed. [1=javax.net.ssl.SSLHandshakeException[No appropriate protocol, may be no appropriate cipher suite specified or protocols are deactivated],
at com.ibm.mq.jmqi.remote.api.RemoteFAP.jmqiConnect(RemoteFAP.java:2099)
at com.ibm.mq.jmqi.remote.api.RemoteFAP.jmqiConnect(RemoteFAP.java:1348)
at com.ibm.msg.client.wmq.internal.WMQConnection.<init>(WMQConnection.java:350)
... 65 more
Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=2397;AMQ9771: SSL handshake failed. [1=javax.net.ssl.SSLHandshakeException[No appropriate protocol, may be no appropriate cipher suite specified or protocols are deactivated],
at com.ibm.mq.jmqi.remote.impl.RemoteTCPConnection.protocolConnect(RemoteTCPConnection.java:1315)
at com.ibm.mq.jmqi.remote.impl.RemoteConnection.connect(RemoteConnection.java:739)
at com.ibm.mq.jmqi.remote.impl.RemoteConnectionSpecification.getSessionFromNewConnection(RemoteConnectionSpecification.java:358)
at com.ibm.mq.jmqi.remote.impl.RemoteConnectionSpecification.getSession(RemoteConnectionSpecification.java:267)
at com.ibm.mq.jmqi.remote.impl.RemoteConnectionPool.getSession(RemoteConnectionPool.java:162)
at com.ibm.mq.jmqi.remote.api.RemoteFAP.jmqiConnect(RemoteFAP.java:1710)
... 67 more
Caused by: javax.net.ssl.SSLHandshakeException: No appropriate protocol, may be no appropriate cipher suite specified or protocols are deactivated
at com.ibm.jsse2.D.c(D.java:352)
at com.ibm.jsse2.av.j(av.java:734)
at com.ibm.jsse2.av.i(av.java:987)
at com.ibm.jsse2.av.a(av.java:280)
at com.ibm.jsse2.av.startHandshake(av.java:431)
at com.ibm.mq.jmqi.remote.impl.RemoteTCPConnection$6.run(RemoteTCPConnection.java:1285)
at com.ibm.mq.jmqi.remote.impl.RemoteTCPConnection$6.run(RemoteTCPConnection.java:1278)
at java.security.AccessController.doPrivileged(AccessController.java:647)
at com.ibm.mq.jmqi.remote.impl.RemoteTCPConnection.protocolConnect(RemoteTCPConnection.java:1276)
... 72 more
Document Location
Worldwide
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Document Information
Modified date:
28 April 2025
UID
ibm16116302