Troubleshooting
Problem
After upgrading WebSphere to 8.5.5 fix pack 2 or above, if a server is using Java 7 and the optional Java 7 service release is not also updated (as recommended), WebSphere will fail to start.
Symptom
WebSphere fails to start after upgrade and native_stderr.log has the following error message:
JVMJ9VM007E Command-line option unrecognised: -Xcheck:dump
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"}],"Version":"8.5.5.4;8.5.5.3;8.5.5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
03 March 2025
UID
swg21692797