IBM Support

webMethods Knowlegebase : When using LDAP authentication getting casting exceptions and not able to access MWS and IS (1759610)

Troubleshooting


Problem

We configured MWS to use Novel 8 LDAP. It is configured to use CentralUsers from MWS. The users from LDAP were added to the appropriate roles, but when a LDAP user is authenticated to MWS and IS the following exceptions are raised. Please note that based on log files that user is able to successfully authenticated.

MWS exception:

com.webmethods.portal.portlet.wm_xt_ldapdirsvc.view.LdapDirUserView cannot be cast to com.webmethods.portal.service.dir.IDirGroup

IS exception:

2014-10-09 20:16:02 CDT [ISS.0012.0009D] Successfully authenticated user "LDAP_DEV/xyz".

2014-10-09 20:16:02 CDT [ISS.0024.0023T] Central User Manager queried for group "IS Administrators" of type 2 and returned "IS Administrators".

2014-10-09 20:16:02 CDT [ISS.0012.9999T] (jtid=492) CDSUM.hasMember fetching groups/roles for (user=xyz) (group=IS Administrators)

2014-10-09 20:16:02 CDT [ISS.0024.0026T] Central User Manager found user "xyz" in "IS Administrators" of type 2.

2014-10-09 20:16:02 CDT [ISS.0053.0003D] Dispatch caught exception in run loop: com.webmethods.sc.directory.impl.DirectoryUser cannot be cast to com.webmethods.sc.directory.IDirectoryGroup

2014-10-09 20:16:02 CDT [ISS.0048.9999D] com.webmethods.sc.directory.impl.DirectoryUser cannot be cast to com.webmethods.sc.directory.IDirectoryGroup

2014-10-09 20:16:02 CDT [ISC.0038.0002D] --> HTTP/1.1 500 com.webmethods.sc.directory.impl.DirectoryUser cannot be cast to com.webmethods.sc.directory.IDirectoryGroup

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"My webMethods Server (MWS)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.6"},{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSAWP1J","label":"IBM webMethods BPM"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"My webMethods Server (MWS)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.6"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFIWYE","label":"IBM webMethods B2B"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"My webMethods Server (MWS)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.6"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQG2X","label":"IBM webMethods Managed File Transfer"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"My webMethods Server (MWS)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"9.6"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
20 March 2025

UID

ibm17213242

Page Feedback