Troubleshooting
Problem
Product installation fails with the exception below:
YYYY/MM/DD HH:MM:SS DEBUG #xxxx DownloadTool downloadUrl() Connnecting to: https://host:port/repositoryname/repository/sagProducts.xml strMethod = POST
YYYY/MM/DD HH:MM:SS WARN #xxxx Utils Exception: Cannot access 'https://host:port/repositoryname/repository/' with trusted credentials. Reason: 'java.io.IOException: Unable to tunnel through proxy. Proxy returns "HTTP/1.1 502 notresolvable"'
YYYY/MM/DD HH:MM:SS WARN #xxxx Utils java.io.IOException: Unable to tunnel through proxy. Proxy returns "HTTP/1.1 502 notresolvable"
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"Software AG Command Central (CCE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All"}]
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Document Information
Modified date:
20 March 2025
UID
ibm17228575