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webMethods Knowlegebase : There is insufficient memory for the Java Runtime Environment (1802864)

Troubleshooting


Problem

Seeing that Integration Servers are getting restarted randomly, once every 5 days or so.

On every restart see the below log entries in wrapper log:

"INFO | jvm 1 | 2019/09/17 10:46:12 | #

INFO | jvm 1 | 2019/09/17 10:46:12 | # There is insufficient memory for the Java Runtime Environment to continue.

INFO | jvm 1 | 2019/09/17 10:46:12 | # Native memory allocation (malloc) failed to allocate 32784 bytes for Chunk::new

INFO | jvm 1 | 2019/09/17 10:46:12 | # An error report file with more information is saved as:

INFO | jvm 1 | 2019/09/17 10:46:12 | # /u01/SoftwareAG103/IntegrationServer/instances/PROD/hs_err_pid21137.log

ERROR | wrapper | 2019/09/17 10:47:22 | JVM exited unexpectedly.

STATUS | wrapper | 2019/09/17 10:47:27 | Reloading Wrapper configuration...

STATUS | wrapper | 2019/09/17 10:47:27 | Launching a JVM..."

Also seeing that the max memory set for this instance is 10GB, but on the host when doing a top command can see that memory consumed is 18GB or so.

Can Software AG look into this suggest and configurations changes that site may need on the config files?

Document Location

Worldwide

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Document Information

Modified date:
20 March 2025

UID

ibm17226328

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