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webMethods Knowlegebase : SUM (Software AG Update Manager) utility startup fails with error "java.io.FileNotFoundException: .fileTableLock (Access is denied)" (1786318)

Troubleshooting


Problem

Starting UpdateManagerGUI results in below error on a Windows platform:

"D:\Services\SoftwareAG\UpdateManager\bin>UpdateManagerGUI.bat

D:\Services\SoftwareAG\UpdateManager\bin>setlocal

D:\Services\SoftwareAG\UpdateManager\bin>call "D:\Services\SoftwareAG\UpdateMana

ger\bin\setenv.bat"

D:\Services\SoftwareAG\UpdateManager\bin>set JAVA_BIN=D:\Services\SoftwareAG\jvm

\jvm\jre\bin\java

D:\Services\SoftwareAG\UpdateManager\bin>set JAVA_OPTION=-Xmx1024m

D:\Services\SoftwareAG\UpdateManager\bin>set JAVA_SYSPROPS=

D:\Services\SoftwareAG\UpdateManager\bin>set EQUINOX_LAUNCHER_JAR=D:\Services\So

ftwareAG\UpdateManager\profile\plugins\org.eclipse.equinox.launcher_1.3.0.v20140

415-2008.jar

D:\Services\SoftwareAG\UpdateManager\bin>set ECLIPSE_OSGI_JAR=D:\Services\Softwa

reAG\UpdateManager\profile\plugins\org.eclipse.osgi_3.10.0.v20140606-1445.jar

D:\Services\SoftwareAG\UpdateManager\bin>set SUM_HOME=D:\Services\SoftwareAG\Upd

ateManager

D:\Services\SoftwareAG\UpdateManager\bin>set JAVA_SYSPROPS= -DSUM.HOME="D:\Servi

ces\SoftwareAG\UpdateManager"

D:\Services\SoftwareAG\UpdateManager\bin>set JAVA_SYSPROPS= -DSUM.HOME="D:\Servi

ces\SoftwareAG\UpdateManager" -Dosgi.install.area="D:\Services\SoftwareAG\Update

Manager\profile"

D:\Services\SoftwareAG\UpdateManager\bin>set JAVA_SYSPROPS= -DSUM.HOME="D:\Servi

ces\SoftwareAG\UpdateManager" -Dosgi.install.area="D:\Services\SoftwareAG\Update

Manager\profile" -Dosgi.instance.area="D:\Services\SoftwareAG\UpdateManager\prof

ile"

D:\Services\SoftwareAG\UpdateManager\bin>set JAVA_SYSPROPS= -DSUM.HOME="D:\Servi

ces\SoftwareAG\UpdateManager" -Dosgi.install.area="D:\Services\SoftwareAG\Update

Manager\profile" -Dosgi.instance.area="D:\Services\SoftwareAG\UpdateManager\prof

ile" -Dorg.eclipse.ecf.provider.filetransfer.excludeContributors=org.eclipse.ecf

.provider.filetransfer.httpclient

D:\Services\SoftwareAG\UpdateManager\bin>set SUM_CONFIGURATION_DIR=D:\Services\S

oftwareAG\UpdateManager\profile\configuration

D:\Services\SoftwareAG\UpdateManager\bin>"D:\Services\SoftwareAG\jvm\jvm\jre\bin

\java" -classpath "D:\Services\SoftwareAG\UpdateManager\profile\plugins\org.ecli

pse.osgi_3.10.0.v20140606-1445.jar";"D:\Services\SoftwareAG\UpdateManager\bootst

rap\classes" -Xmx1024m -DSUM.HOME="D:\Services\SoftwareAG\UpdateManager" -Dosgi

.install.area="D:\Services\SoftwareAG\UpdateManager\profile" -Dosgi.instance.are

a="D:\Services\SoftwareAG\UpdateManager\profile" -Dorg.eclipse.ecf.provider.file

transfer.excludeContributors=org.eclipse.ecf.provider.filetransfer.httpclient co

m.softwareag.fixinstall.bootstrap.BootstrapClass -debug -configuration "D:\Servi

ces\SoftwareAG\UpdateManager\profile\configuration" -application com.softwareag.

fixinstall.guiinstaller.application

Debug options:

file:/D:/Services/SoftwareAG/UpdateManager/bin/.options not found

java.lang.RuntimeException: Error initializing storage.

at org.eclipse.osgi.internal.framework.EquinoxContainer.<init>(EquinoxCo

ntainer.java:77)

at org.eclipse.osgi.launch.Equinox.<init>(Equinox.java:31)

at org.eclipse.core.runtime.adaptor.EclipseStarter.startup(EclipseStarte

r.java:297)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.ja

va:232)

at com.softwareag.fixinstall.bootstrap.BootstrapClass.main(Unknown Sourc

e)

Caused by: java.io.FileNotFoundException: D:\Services\SoftwareAG\UpdateManager\p

rofile\configuration\org.eclipse.osgi\.manager\.fileTableLock (Access is denied)

at java.io.RandomAccessFile.open(Native Method)

at java.io.RandomAccessFile.<init>(RandomAccessFile.java:243)

at org.eclipse.osgi.internal.location.Locker_JavaNio.lock(Locker_JavaNio

.java:36)

at org.eclipse.osgi.storagemanager.StorageManager.lock(StorageManager.ja

va:388)

at org.eclipse.osgi.storagemanager.StorageManager.open(StorageManager.ja

va:701)

at org.eclipse.osgi.storage.Storage.getChildStorageManager(Storage.java:

1747)

at org.eclipse.osgi.storage.Storage.getInfoInputStream(Storage.java:1764

)

at org.eclipse.osgi.storage.Storage.<init>(Storage.java:124)

at org.eclipse.osgi.storage.Storage.createStorage(Storage.java:84)

at org.eclipse.osgi.internal.framework.EquinoxContainer.<init>(EquinoxCo

ntainer.java:75)

... 4 more"

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Windows Server 2012"}],"Version":"9.8"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFIWYE","label":"IBM webMethods B2B"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Windows Server 2012"}],"Version":"9.8"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQG2X","label":"IBM webMethods Managed File Transfer"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Windows Server 2012"}],"Version":"9.8"}]

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Document Information

Modified date:
20 March 2025

UID

ibm17223680

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