Troubleshooting
Problem
Upgraded from version 8.2.2 to 9.8 and now seeing the following random Adapter service errors:
"ServerError: (com.wm.pkg.art.error.DetailedSystemException: [ART.117.4033] Adapter Runtime (Adapter Service): Retryable Error while closing transactions at service completion Error:[ART.117.4034] Adap...
com.wm.pkg.art.error.MultiReasonException: [ART.117.4015] Adapter Runtime (Adapter Service): Error(s) occurred while closing adapter connections.
at com.wm.pkg.art.transaction.ConnectionState.closeAllConnections(ConnectionState.java:419)
at com.wm.pkg.art.transaction.ServiceListener.commit(ConnectionState.java:843)
at com.wm.pkg.art.transaction.ServiceListener.serviceSucceeded(ConnectionState.java:683)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.serviceCompleted(ServiceCompletionImpl.java:178)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:266)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:49)
at com.wm.app.b2b.server.invoke.PipelineProcessor.process(PipelineProcessor.java:171)
at com.wm.app.b2b.server.ACLManager.process(ACLManager.java:303)
at com.wm.app.b2b.server.invoke.DispatchProcessor.process(DispatchProcessor.java:34)
at com.wm.app.b2b.server.AuditLogManager.process(AuditLogManager.java:370)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:547)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:384)
at com.wm.app.b2b.server.invoke.InvokeManager.invoke(InvokeManager.java:361)
at com.wm.app.b2b.server.scheduler.ScheduleDB$ScheduledService.run(ScheduleDB.java:3118)
at com.wm.util.pool.PooledThread.run(PooledThread.java:127)
at java.lang.Thread.run(Thread.java:745)
com.wm.util.BasisException: [117.4034] Adapter Runtime (Adapter Service): Retryable Error(s) occurred while closing adapter connections. com.wm.pkg.art.error.MultiReasonException: [ART.117.4015] Adapter Runtime (Adapter Service): Error(s) occurred while closing adapter connections.
at com.wm.util.BasisRuntimeException.<init>(BasisRuntimeException.java:191)
at com.wm.app.b2b.server.ISRuntimeException.<init>(ISRuntimeException.java:322)
at com.wm.pkg.art.error.DetailedSystemException.<init>(DetailedSystemException.java:104)
at com.wm.pkg.art.transaction.ConnectionState.closeAllConnections(ConnectionState.java:500)
at com.wm.pkg.art.transaction.ServiceListener.commit(ConnectionState.java:843)
at com.wm.pkg.art.transaction.ServiceListener.serviceSucceeded(ConnectionState.java:683)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.serviceCompleted(ServiceCompletionImpl.java:178)
at com.wm.app.b2b.server.invoke.ServiceCompletionImpl.process(ServiceCompletionImpl.java:266)
at com.wm.app.b2b.server.invoke.ValidateProcessor.process(ValidateProcessor.java:49)
at com.wm.app.b2b.server.invoke.PipelinePro"
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Document Information
Modified date:
20 March 2025
UID
ibm17223969