IBM Support

webMethods Knowlegebase : Salesforce.com connection problem (1760762)

Troubleshooting


Problem

Intermittently receive the following error during execution of one of the SFDC services:

>>>BasicData:errorResourceBundleName=com.wm.adapter.wmsalesforce.WmSalesforceAdapterResourceBundle,errorMessageArgs=[0]UpsertOperation,errorCode=1017,pipeline=null,stack=AxisFault

faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException

faultSubcode:

faultString: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Connection reset by peer: socket write error

faultActor:

faultNode:

faultDetail:

{http://xml.apache.org/axis/}stackTrace:javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Connection reset by peer: socket write error

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkEOF(SSLSocketImpl.java:1293)

at com.sun.net.ssl.internal.ssl.AppInputStream.read(AppInputStream.java:65)

at java.io.BufferedInputStream.fill(BufferedInputStream.java:218)

at java.io.BufferedInputStream.read(BufferedInputStream.java:237)

at org.apache.axis.transport.http.HTTPSender.readHeadersFromSocket(HTTPSender.java:583)

at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:143)

at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)

at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)

at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)

at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)

at org.apache.axis.client.Call.invokeEngine(Call.java:2784)

at org.apache.axis.client.Call.invoke(Call.java:2767)

at org.apache.axis.client.Call.invoke(Call.java:2443)

at org.apache.axis.client.Call.invoke(Call.java:2366)

at org.apache.axis.client.Call.invoke(Call.java:1812)

at com.sforce.soap.partner.SoapBindingStub.upsert(SoapBindingStub.java:2752)

at com.wm.adapter.wmsalesforce.service.UpsertOperation.execute(UpsertOperation.java:150)

at com.wm.adk.cci.interaction.WmInteraction.execute(WmInteraction.java:76)

at com.wm.pkg.art.ns....

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Adapter for Salesforce (WSF)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFIWYE","label":"IBM webMethods B2B"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Adapter for Salesforce (WSF)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Historical Number

Product Build wM Salesforce.com adapter 7.1.1,Product Build wM Salesforce.com adapter 7.1.1

Document Information

Modified date:
19 March 2025

UID

ibm17192119

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