IBM Support

webMethods Knowlegebase : Optimize errors - Error loading NERV assets (1778602)

Troubleshooting


Problem

The following EDA/NERV errors are flooding Optimize logs:

(OPTIMIZE) [CommonLib.MWS.002] 2016-09-14 13:17:27.324 CAT WARN: com.webmethods.portal.portlet.wm_xt_portalrules.mechanics.PortalRulesMechanics

(OPTIMIZE) [CommonLib.MWS.002] 2016-09-14 13:17:27.324 CAT WARN: Unable to initialize Component: wm_xt_portalrules Null class returned

[com.softwareag.eda.nerv.error.handling.ErrorHandlerConfiguration] 2016-09-14 13:17:41,622 WARN : Guaranteed delivery of NERV is enabled. Therefore, specified value for property

'com.softwareag.eda.nerv.guaranteed.delivery.level' will be ignored. Instead, '-1' will be set as redeliveries count, thus configuring infinite re-delivery attempts.

[org.apache.camel.impl.converter.DefaultTypeConverter] 2016-09-14 13:17:41,919 WARN : Overriding type converter from: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletRequest

org.apache.camel.component.http.HttpConverter.toServletRequest(org.apache.camel.Message) to: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletRequest

org.apache.camel.component.http4.HttpConverter.toServletRequest(org.apache.camel.Message)

[org.apache.camel.impl.converter.DefaultTypeConverter] 2016-09-14 13:17:41,919 WARN : Overriding type converter from: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletResponse

org.apache.camel.component.http.HttpConverter.toServletResponse(org.apache.camel.Message) to: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletResponse

org.apache.camel.component.http4.HttpConverter.toServletResponse(org.apache.camel.Message)

[org.apache.camel.impl.converter.DefaultTypeConverter] 2016-09-14 13:17:41,934 WARN : Overriding type converter from: StaticMethodTypeConverter: public static java.io.InputStream

org.apache.camel.component.http.HttpConverter.toInputStream(javax.servlet.http.HttpServletRequest,org.apache.camel.Exchange) throws java.io.IOException to: StaticMethodTypeConverter: public static

java.io.InputStream org.apache.camel.component.http4.HttpConverter.toInputStream(javax.servlet.http.HttpServletRequest,org.apache.camel.Exchange) throws java.io.IOException

(OPTIMIZE) [Analytic Engine v9.6.0.0 (ID:14).NERVLoader.nervAssetsNotLoaded] 2016-09-14 13:17:41.950 CAT ERROR: Error loading NERV assets. This will prevent the engine from processing events.

Please check your NERV configuration.

(OPTIMIZE) [Analytic Engine v9.6.0.0 (ID:14).NERVLoader.nervAssetsNotLoaded] 2016-09-14 13:17:41.950 CAT ERROR: java.lang.ClassNotFoundException:

com.softwareag.eda.store.impl.nonosgi.EDAEventTypeStoreManagerImplNonOSGi

Document Location

Worldwide


[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSAWP1J","label":"IBM webMethods BPM"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Optimize Base Engine (OBE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Windows 7 Professional Edts"}],"Version":"9.6"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

More support for:
IBM webMethods BPM

Component:
webMethods Optimize Base Engine (OBE)

Software version:
9.6

Operating system(s):
Windows 7 Professional Edts

Document number:
7193597

Modified date:
20 March 2025

UID

ibm17193597

Manage My Notification Subscriptions