Troubleshooting
Problem
The following EDA/NERV errors are flooding Optimize logs:
(OPTIMIZE) [CommonLib.MWS.002] 2016-09-14 13:17:27.324 CAT WARN: com.webmethods.portal.portlet.wm_xt_portalrules.mechanics.PortalRulesMechanics
(OPTIMIZE) [CommonLib.MWS.002] 2016-09-14 13:17:27.324 CAT WARN: Unable to initialize Component: wm_xt_portalrules Null class returned
[com.softwareag.eda.nerv.error.handling.ErrorHandlerConfiguration] 2016-09-14 13:17:41,622 WARN : Guaranteed delivery of NERV is enabled. Therefore, specified value for property
'com.softwareag.eda.nerv.guaranteed.delivery.level' will be ignored. Instead, '-1' will be set as redeliveries count, thus configuring infinite re-delivery attempts.
[org.apache.camel.impl.converter.DefaultTypeConverter] 2016-09-14 13:17:41,919 WARN : Overriding type converter from: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletRequest
org.apache.camel.component.http.HttpConverter.toServletRequest(org.apache.camel.Message) to: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletRequest
org.apache.camel.component.http4.HttpConverter.toServletRequest(org.apache.camel.Message)
[org.apache.camel.impl.converter.DefaultTypeConverter] 2016-09-14 13:17:41,919 WARN : Overriding type converter from: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletResponse
org.apache.camel.component.http.HttpConverter.toServletResponse(org.apache.camel.Message) to: StaticMethodTypeConverter: public static javax.servlet.http.HttpServletResponse
org.apache.camel.component.http4.HttpConverter.toServletResponse(org.apache.camel.Message)
[org.apache.camel.impl.converter.DefaultTypeConverter] 2016-09-14 13:17:41,934 WARN : Overriding type converter from: StaticMethodTypeConverter: public static java.io.InputStream
org.apache.camel.component.http.HttpConverter.toInputStream(javax.servlet.http.HttpServletRequest,org.apache.camel.Exchange) throws java.io.IOException to: StaticMethodTypeConverter: public static
java.io.InputStream org.apache.camel.component.http4.HttpConverter.toInputStream(javax.servlet.http.HttpServletRequest,org.apache.camel.Exchange) throws java.io.IOException
(OPTIMIZE) [Analytic Engine v9.6.0.0 (ID:14).NERVLoader.nervAssetsNotLoaded] 2016-09-14 13:17:41.950 CAT ERROR: Error loading NERV assets. This will prevent the engine from processing events.
Please check your NERV configuration.
(OPTIMIZE) [Analytic Engine v9.6.0.0 (ID:14).NERVLoader.nervAssetsNotLoaded] 2016-09-14 13:17:41.950 CAT ERROR: java.lang.ClassNotFoundException:
com.softwareag.eda.store.impl.nonosgi.EDAEventTypeStoreManagerImplNonOSGi
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Document Information
More support for:
IBM webMethods BPM
Component:
webMethods Optimize Base Engine (OBE)
Software version:
9.6
Operating system(s):
Windows 7 Professional Edts
Document number:
7193597
Modified date:
20 March 2025
UID
ibm17193597