webMethods Knowlegebase : Mediator is throwing error message : Audit runtime interface object cannot be initialized. (1753832)

Problem

During testing we observed the following error on one of the Mediator's running in IS:

2014-03-15 14:35:59 EDT [ISS.0095.0009W] AuditLogManager: Audit runtime interface object cannot be initialized: java.lang.NullPointerException

2014-03-15 15:30:06 EDT [MED.0001.0005I] Transaction event

Runtime policy: BTMU_Virtual_Service_Runtime_Policy_(WSS_by_XPath)

Virtual Service: BaseEmployeeSystemAccess_VS

Description: Invoked at 3/15/14 3:30 PM

Session Id: 351be380ac7811e39e4295f80e59a87c

Consumer ID: EForm

Status: SUCCESS

Request payload:

Response payload:

2014-03-15 15:37:41 EDT [MED.0001.0005I] Transaction event

Runtime policy: BTMU_Virtual_Service_Runtime_Policy_(WSS_by_XPath)

Virtual Service: BaseEmployeeSystemAccess_VS

Description: Invoked at 3/15/14 3:37 PM

Session Id: 45279890ac7911e3a11ac6444a7e4086

Consumer ID: EForm

Status: SUCCESS

Request payload:

Response payload:

2014-03-15 15:39:14 EDT [ISS.0095.0009W] AuditLogManager: Audit runtime interface object cannot be initialized: java.lang.NullPointerException

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Users were able to view request / response payload, but somehow it was throwing an Error Message on one of the Mediator's IS:Audit runtime interface object cannot be initialized

The other Mediator IS was not throwing an Error.

We are not using Process Audit in Logging. Also our wMART package is disabled.

Still we were only seeing above error message only in one of Mediator Cluster Member.

To do further investigation, we had to recycle both ISs one by one. We were able to capture the IS startup messages on both.

We were able to capture the additional startup error message that was appearing on only one of the IS during startup

2014-03-15 20:20:35 EDT [ISS.0095.0009W] AuditLogManager: Audit runtime interface object cannot be initialized: java.lang.NullPointerException

We also found that due to this message, were also saw that IS also threw following error message while Initializing Mediator Service

[1291]2014-03-15 20:22:10 EDT [MED.0205.0500I] Audit sender startup

[1290]2014-03-15 20:22:10 EDT [MED.0205.0517E] Error initializing the Mediator audit destination. Formatter: com.softwareag.pg.pgmen.events.audit.AuditTransactionFormatter, Cause: null

[1289]

[1288]Mediator initialized.

The other Mediator and IS looked fine.

[1615]2014-03-15 20:31:59.015 EDT [MED.0205.0500I] Audit sender startup

[1614]

[1613]Mediator initialized