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webMethods Knowlegebase : Load Balancer cannot be started (1791260)

Troubleshooting


Problem

After installing API Portal in the Azure Cloud, all executables except the load balancer can be started.

Log information from C:/SoftwareAGAPI/API_Portal/server/bin/work/work_loadbalancer_s/httpd/logs/error.log:

[ssl:warn] [pid 12868:tid 384] AH01906: IntegrationSrv:18102:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)

[ssl:warn] [pid 12868:tid 384] AH01909: IntegrationSrv:18102:0 server certificate does NOT include an ID which matches the server name

[jk:emerg] [pid 12868:tid 384] Error in creating the workers. Please consult your mod_jk log file 'C:/SoftwareAGAPI/API_Portal/server/bin/work/work_loadbalancer_s/httpd/logs/mod_jk.log'.

AH00016: Configuration Failed

[ssl:warn] [pid 12420:tid 420] AH01906: IntegrationSrv:18102:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)

[ssl:warn] [pid 12420:tid 420] AH01909: IntegrationSrv:18102:0 server certificate does NOT include an ID which matches the server name

[jk:emerg] [pid 12420:tid 420] Error in creating the workers. Please consult your mod_jk log file 'C:/SoftwareAGAPI/API_Portal/server/bin/work/work_loadbalancer_s/httpd/logs/mod_jk.log'.

AH00016: Configuration Failed

Log information from C:\SoftwareAGAPI\API_Portal\server\bin\work\work_loadbalancer_s\httpd\logs\mod_jk.log:

[12868:14864] [error] jk_check_attribute_length::jk_util.c (830): Worker host name 'IntegrationSrv.pasaei3nsfyu5dxsol0fgp3r3e.ax.internal.azurecloudapp.de' is 10 bytes too long, a maximum of 60 bytes is supported

[12868:14864] [error] wc_create_worker::jk_worker.c (171): validate failed for umc0000000000

[12868:14864] [error] validate::jk_lb_worker.c (1840): Failed creating worker umc0000000000

[12868:14864] [error] validate::jk_lb_worker.c (1888): NULL parameters

[12868:14864] [error] wc_create_worker::jk_worker.c (171): validate failed for balancerUmc

[12868:14864] [error] build_worker_map::jk_worker.c (273): failed to create worker balancerUmc

[12420:2028] [error] jk_check_attribute_length::jk_util.c (830): Worker host name 'IntegrationSrv.pasaei3nsfyu5dxsol0fgp3r3e.ax.internal.azurecloudapp.de' is 10 bytes too long, a maximum of 60 bytes is supported

[12420:2028] [error] wc_create_worker::jk_worker.c (171): validate failed for umc0000000000

[12420:2028] [error] validate::jk_lb_worker.c (1840): Failed creating worker umc0000000000

[12420:2028] [error] validate::jk_lb_worker.c (1888): NULL parameters

[12420:2028] [error] wc_create_worker::jk_worker.c (171): validate failed for balancerUmc

[12420:2028] [error] build_worker_map::jk_worker.c (273): failed to create worker balancerUmc

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQKXP","label":"IBM webMethods API Management"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods API Portal (YAP)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Windows Server 2016"}],"Version":"10.1"}]

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Document Information

Modified date:
20 March 2025

UID

ibm17195383