IBM Support

webMethods Knowlegebase : Issue of Language Encoding on IS when restarted from CC (1800995)

Troubleshooting


Problem

Whenever the customer restarts the Integration Server from Software AG Command Central (CCE) - Encoding used on Integration Server is different than when starting from command line.

They have set Language on the User with which Integration Server is installed as shown below:

more .bash_profile

# .bash_profile

# Get the aliases and functions

if [ -f ~/.bashrc ]; then

. ~/.bashrc

fi

# User specific environment and startup programs

PATH=$PATH:$HOME/bin

export PATH

LANG=en_US

Same has been set on CCE which is installed with same User. Customer use Default user Administrator to login and perform life cycle operations.

So issue here is:

When restarting IS from bin folder or admin page - above set encoding is used.

If we restart from CCE - above encoding is not used.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVYEV","label":"IBM webMethods Integration"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"10.3"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFIWYE","label":"IBM webMethods B2B"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"10.3"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQG2X","label":"IBM webMethods Managed File Transfer"},"ARM Category":[{"code":"a8mKe00000000AQIAY","label":"webMethods Integration Server (PIE)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Red Hat Enterprise Linux"}],"Version":"10.3"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
20 March 2025

UID

ibm17224540